Terms of Service

Glympt is operated by Gennaro Labs LLC, a Florida limited liability company. Our details appear in the Imprint / Impressum. By creating an account, buying a subscription, using an API key, or otherwise using Glympt, you agree to these Terms. If you act for an organisation, you confirm authority to bind it.

Glympt detects technologies and related signals from publicly reachable websites, user-triggered extension scans, supplied domain lists, and other lawful sources. Results are automated, probabilistic, time-sensitive, and sometimes wrong or incomplete. Geography is estimated, not a verified place of business.

Glympt does not provide legal, security, financial, or verified firmographic advice. Check results before relying on them for outreach, compliance, procurement, or business decisions.

You must provide accurate information, protect credentials and API keys, and promptly report suspected compromise. You are responsible for account activity except to the extent caused by our failure to use reasonable security. Accounts may not be sold, rented, or shared outside your authorised team. You must be at least 16; if local law requires an older contracting age, that age applies.

Your personal workspace remains separate from any workspace you join. Work performed in a selected team workspace uses that workspace's features, credits, rate limits, and other quotas—not your personal allowance. Workspace owners control billing and can appoint admins; owners and admins may invite, restrict, or remove members according to their roles. You are responsible for promptly removing access that is no longer authorised. Leaving or removal ends access and revokes workspace API keys created by that member.

• Prices, credits, row and rate limits, and features are shown at checkout and on the pricing page.
• A credit measures a delivered lookup or enrichment attempt, not only crawler compute. Cache-backed API and bulk results may consume credits.
• Hard technical failures before meaningful processing should not consume a credit; a successful fetch with no detection may consume one.
• Subscription allowances reset each billing cycle, do not roll over unless stated, have no cash value, and are not transferable.
• We may apply reasonable technical limits to protect the service.

Paid plans are billed in advance through Stripe monthly or annually as selected. Prices and applicable taxes are shown before purchase. Unless cancelled, a subscription renews automatically for the same interval at the then-current communicated price, subject to law. Cancel through the billing portal; cancellation normally takes effect at period end.

Except where mandatory law, an express guarantee, or these Terms requires otherwise, payments are non-refundable and unused credits expire with the allowance. We may suspend paid features after failed payment. Nothing limits statutory refund, withdrawal, or consumer rights that cannot be waived.

If you are an EU/EEA consumer, you may have a statutory 14-day withdrawal right for a distance contract. If you ask us to begin service during that period, you request immediate performance and may owe a proportionate amount for service supplied if you withdraw. Where digital content is supplied immediately, a withdrawal right may expire after prior express consent and acknowledgement where law permits. To withdraw, send an unambiguous statement with your name, account email, purchase date, and plan to [email protected].

You must not use Glympt to:

• access private systems, bypass controls, test vulnerabilities without authorisation, or target private networks or metadata services;
• submit credentials, secrets, sensitive personal data, or URLs designed to expose personal information;
• send unlawful spam, harass, discriminate unlawfully, or violate privacy, marketing, sanctions, export-control, or other laws;
• circumvent credits, limits, queues, access restrictions, or security measures;
• scrape Glympt outside documented interfaces, overload it, reverse engineer protected components, or interfere with users;
• resell or mirror a substantial portion of the Glympt database as a competing dataset without written permission.

Technographic data does not give permission to contact anyone. You remain responsible for the lawful basis and content of outreach.

You retain rights in submitted lists, notes, and material. You grant us a worldwide, non-exclusive licence to host, process, reproduce, and analyse them to provide, secure, and improve Glympt. Public URLs and technical detections may enter the shared database and remain independently of your account.

Subject to these Terms and your plan, you may use and export results for internal business purposes and ordinary client work. Do not imply detections are verified by the affected website or vendor.

Glympt's software, interface, branding, documentation, detector improvements, and database arrangement belong to Gennaro Labs LLC or licensors. Technology marks belong to their owners and imply no endorsement. Open-source and fingerprint components remain under their respective notices and licences.

We aim for reliability but promise neither uninterrupted availability nor particular detection coverage or permanent retention. Websites may block scans or change. We may modify features and limits for security, legal, operational, or product reasons. If a change materially reduces a prepaid core feature, we will give reasonable notice or an appropriate remedy where law requires.

You may stop and delete your account at any time. We may restrict access for security, non-payment, legal compliance, material breach, or harm. Where practicable, we will give notice and a chance to cure. Provisions that should survive—including payment, restrictions, disclaimers, and liability limits—continue.

To the maximum extent permitted by law, Glympt is provided “as is” and “as available,” without implied warranties. We do not warrant that any detection, version, confidence, country estimate, lead, or export is complete, current, or correct.

To the maximum extent permitted by law, Gennaro Labs LLC is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, opportunities, or data. Aggregate liability will not exceed what you paid us in the 12 months before the claim. This does not exclude liability that cannot legally be excluded, including mandatory consumer protections and, where applicable, intent, gross negligence, or injury to life, body, or health.

These Terms are governed by Florida law, excluding conflict rules. Courts with jurisdiction over St. Petersburg, Florida have non-exclusive jurisdiction. Consumers retain mandatory protections and courts available under the law of habitual residence. Contact [email protected] first so we can try to resolve a dispute informally.

We may update these Terms prospectively and will give reasonable notice of material changes. Continued use after the effective date constitutes acceptance where permitted; otherwise we will request consent. Questions: [email protected].