Support / Get in touch

Let’s sort
that out.

A failed scan, a billing question, or something that does not look right? Tell us what happened.

[email protected]

Chrome Extension

Help with signing in, pairing the extension, active-tab scans, permissions, or unexpected lookup results.

Scans and exports

Report a failed scan, inaccurate detection, stuck CSV enrichment, missing export, or API response problem.

Account and billing

Get help with subscriptions, credits, invoices, cancellation, login, or account access.

Privacy and removals

Exercise a data-protection right or request review, correction, removal, or de-indexing of a public site record.

Send a support request

You'll receive an email confirmation with a reference number.

We use this information to respond and maintain an appropriate support record. Do not submit passwords, API keys, card details, or private URLs.

What to include

Include your Glympt account email, the affected domain or job ID, what you expected, and what happened. For extension issues, include the extension version shown in the popup and your Chrome version. Screenshots are useful, but remove passwords, API keys, payment-card details, and other secrets first.

Never email passwords, extension pairing tokens, API keys, Stripe payment details, or private URLs.